The GRAPHIC COMMUNICATIONS GROUP LIMITED (otherwise known as GRAPHIC which expression shall, where the context so requires or admits, include all our brands) is committed to protecting users’ personal information when using our services.
This Privacy and Cookies Policy relates to our use of any personal information we collect from users through the following online services:
It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person. In order to provide you with the full range of GRAPHIC’S services, we sometimes need to collect information about you. This Privacy and Cookies Policy explains the following:
GRAPHIC is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy and Cookies Policy as the “data protection laws”). No website can be completely secure; if you have any concerns that your GRAPHIC account could have been compromised e.g. someone could have discovered your password, please get in touch straight away.
GRAPHIC is the largest newspaper and most influential media organisation in Ghana. It is a wholly state-owned media organisation engaged in the publication, printing and distribution of newspapers, both in hard copy and in digital form including the Daily Graphic, The Mirror, Graphic Showbiz, Graphic Business, Graphic Sports, Junior Graphic and host of others, including www.graphic.com.gh
When you participate in, access or sign up to any of GRAPHIC’S brands or services including online content, such as, live chats, message boards, web and mobile notifications, telephone or text the GRAPHIC, or create an account using the GRAPHIC’s online registration system we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number or date of birth, as well as information collected about your use of GRAPHIC services (such as what brands you subscribe to, read or watch on GRAPHIC Online, Graphic News and items you have “added” when signed in to your GRAPHIC account).
Please note that sometimes we will require you to provide additional personal information, and sometimes sensitive personal information. When we do this we will provide further information about why we are collecting your information and how we will use it.
Where we provide personalised services, we may ask your permission to review third party data about you, for example, your Twitter or Facebook feeds, to get to know you better and to provide more effective personalisation. Some of our services enable you to sign-in via a third- party service, such as Facebook. If you choose to sign-in via a third party app, you will be presented with a dialog box which will ask your permission to allow GRAPHIC to access your personal information (e.g. your full name, date of birth, email address and any other information you have made publicly accessible).
GRAPHIC will use your personal information for a number of purposes including the following:
If you have registered for a GRAPHIC account, this will allow you, to log in to the GRAPHIC News, GRAPHIC website and apps.
GRAPHIC may contact you:
We will never contact you to ask for your GRAPHIC account password, or other login information. Please be cautious if you receive any emails or calls from people asking for this information and claiming to be from GRAPHIC.
GRAPHIC will only send you emails or otherwise contact you for marketing purposes, or to promote new services, activities or content where you have agreed to this.
Where you have agreed to receive these communications, we may personalise the message content based upon any information you have provided to us and your use of GRAPHIC Online
We will keep your information within GRAPHIC except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons) or as described herein this policy.
We may share your information across all the brands, where this is necessary to provide you with a service you have requested, for example, when you register outside Ghana or where you register to purchase content from GRAPHIC Store.
Generally, we will use your information within GRAPHIC and will only share it outside GRAPHIC where you have requested it or given your consent, for example if you choose to share content via social media. However, sometimes GRAPHIC uses third parties to process your information on our behalf for example to provide services or analysis.
GRAPHIC requires these third parties to comply strictly with its instructions and also not to use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.
If you post or send offensive, inappropriate or unpleasant content anywhere on or to GRAPHIC websites or otherwise engage in any disruptive behaviour on our website, GRAPHIC may use your personal information to stop such behaviour.
Where GRAPHIC reasonably believes that you are or may be in breach of any applicable laws (e.g. because content you have posted may be defamatory), GRAPHIC may use your personal information to inform relevant third parties such as your employer, school email/internet provider regulatory or law enforcement agencies about the content and your behaviour.
If you are aged 18 or under, please get your parent/guardian’s permission before you provide any personal information to GRAPHIC.
If you are under 18 and want to register for a GRAPHIC account then you will need to provide your date of birth to make sure you can use the parts of GRAPHIC Online that are meant for you and for younger visitors. If you are under 13 then we will need consent from your parent/guardian before you can use some of our services.
Note that you cannot create a GRAPHIC Account if you are under18 because your account may be removed.
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with GRAPHIC. Your personal information is automatically deleted immediately you delete your GRAPHIC account, and the remaining information is anonymised for analytical purposes.
You can always delete your GRAPHIC account.
As explained in section 11 above, deleting your GRAPHIC account will erase any personal information in your account that we have about you and it will mean any data we hold about you will be made anonymous.
Deleting your GRAPHIC account will not delete the data you shared with the GRAPHIC for reasons that are not connected with your GRAPHIC account.
The GRAPHIC website and Digital Newspapers are published in Ghana by GRAPHIC as www.graphic.com.gh and Graphic News. And can be accessed from everywhere by anybody. All personal information submitted by users outside Ghana will be processed in accordance with this Privacy and Cookies Policy.
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on GRAPHIC website. However, you can change your cookie settings at any time.
On GRAPHIC websites, cookies record information about your online preferences and allow us to tailor our websites to your interests.
Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. It also helps us recognise when you are signed in to your GRAPHIC account and to provide a more personalized experience.
Please note that during your visits to GRAPHIC websites you may notice some cookies that are not related to GRAPHIC or it’s contractors.
To support our journalism, we sometimes embed content from social media and other third party websites. These may include YouTube, Twitter, Facebook, Soundcloud, Vine, Instagram, Pinterest and Flickr. As a result, when you visit a page containing such content, you may be presented with cookies from these websites and these third party cookies may track your use of GRAPHIC website.
GRAPHIC does not control the dissemination of these cookies and you should check the relevant third party’s website for more information. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on GRAPHIC website. However, you can find out about changing your cookie settings here.
Where GRAPHIC embeds content from social media and other third party websites, some websites may use Google Analytics to collect data about user behaviour for their own purposes.
You will also see embedded ‘share’ buttons on GRAPHIC web pages; these enable users to easily share content with their friends through a number of popular social networks.
When you click on one of these buttons, a cookie may be set by the service you have chosen to share content through. Again, GRAPHIC does not control the dissemination of these cookies. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on GRAPHIC website. However, you can change your cookie settings at any time.
Your web browser may also provide GRAPHIC with information about your device, such as an IP address and details about the browser that you are using. Where requesting local news or weather, it may be possible for you to choose to provide GRAPHIC with access to your device’s location through the web-browser. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to GRAPHIC Online and this may be captured by performance cookies.
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. This website does not currently respond to DNT requests.
This Privacy and Cookies Policy may be updated from time to time so you may wish to check it each time you submit personal information to GRAPHIC. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use GRAPHIC websites to submit personal information to GRAPHIC. You can also delete your GRAPHIC account at any time.
If you have any questions or comments about this Privacy and Cookies Policy please contact: